logon failure error in Reporting Services (rskeymgmt error)

Hi,
I have Reporting Services 2000 installed and I have a remote report server
database.
The Report Server is configured to use a domain user account to connect to
the report server database.
The password of the domain user account is changed a few days ago and I
updated the ReportServerConfig using rsconfig utility.
But, I am still getting the error logon failed error :
â'The report server cannot open a connection to the report server database.
The logon failed. (rsReportServerDatabaseLogonFailed) Get Online Help
Logon failure: unknown user name or bad password.
When I tried to take a backup (extract) of the existing symmetric keys using
rskeymgmt utility, I get the error, unable to connect to the database.
Can somebody provide me the resolution? Can I delete the keys without taking
a backup?
Thanks,
MujirDid you get this resolved we are experiencing the same thing?
"Mujir" wrote:
> Hi,
>
> I have Reporting Services 2000 installed and I have a remote report server
> database.
> The Report Server is configured to use a domain user account to connect to
> the report server database.
>
> The password of the domain user account is changed a few days ago and I
> updated the ReportServerConfig using rsconfig utility.
> But, I am still getting the error logon failed error :
> â'The report server cannot open a connection to the report server database.
> The logon failed. (rsReportServerDatabaseLogonFailed) Get Online Help
> Logon failure: unknown user name or bad password.
>
> When I tried to take a backup (extract) of the existing symmetric keys using
> rskeymgmt utility, I get the error, unable to connect to the database.
> Can somebody provide me the resolution? Can I delete the keys without taking
> a backup?
>
> Thanks,
> Mujir
>|||Not exactly, I configured it to use a different account and it works now.
"OriginalStealth" wrote:
> Did you get this resolved we are experiencing the same thing?
> "Mujir" wrote:
> > Hi,
> >
> >
> >
> > I have Reporting Services 2000 installed and I have a remote report server
> > database.
> >
> > The Report Server is configured to use a domain user account to connect to
> > the report server database.
> >
> >
> >
> > The password of the domain user account is changed a few days ago and I
> > updated the ReportServerConfig using rsconfig utility.
> >
> > But, I am still getting the error logon failed error :
> >
> > â'The report server cannot open a connection to the report server database.
> > The logon failed. (rsReportServerDatabaseLogonFailed) Get Online Help
> >
> > Logon failure: unknown user name or bad password.
> >
> >
> >
> > When I tried to take a backup (extract) of the existing symmetric keys using
> > rskeymgmt utility, I get the error, unable to connect to the database.
> >
> > Can somebody provide me the resolution? Can I delete the keys without taking
> > a backup?
> >
> >
> > Thanks,
> > Mujir
> >